Supporting people on their journey

Eden Futures needs YOU!….and you, and you, and you!!

Why? Because we think everyone has something to offer. We are all unique human beings, and we support equally unique human beings.

Take me for example! I’m almost 65 and have spent most of my life looking down a microscope, my previous job was a microbiologist but now as a Support Worker, I can be singing along to ABBA (out of tune!) going shopping, chatting about anything under the sun, making a cake, dancing in the corridor or being a shoulder to cry on……along with paperwork and emails! One morning, I didn’t get the chance to put my shoes on for 15 minutes because a resident needed a hug and a cup of tea after they’d had a difficult night. I ended up singing to her and making her laugh, so she went to bed with another cuppa and managed to get a few hours sleep…and I managed to put my shoes on!

I’m not going to lie, some days I go home and think “Boy! That’s been a long day!” because in our job, it can be quite emotional and testing. But it’s more than worth it when you raise a smile or you’ve helped someone reach a personal goal… that’s what it’s all about. I don’t think there is such a thing as a typical day – something will always jump up out of the box and fling a custard pie in your face just to keep you on your toes! It’s the nature of what we do and I wouldn’t change it!

As a team, we all have different talents and skills; some are more adept than others with the IT side of things, some have no embarrassment about dancing around and singing off key… But the main thing we all have in common is patience and listening, and if that can be done over a cuppa, well that’s all the better!

We are a positive, proactive team that doesn’t let anything stand in our way. We want our team members to feel they are supported as much as our residents because without support to each other, we can’t function. Although some days can be hard, we live our Values of “Being Positive” – we want a happy and relaxed atmosphere for everyone.

We may not get it right all of the time but we can learn by our mistakes, so how about getting in on the act?

That’s why we need such a mix of people, not many days turn out the same, so if you like to be surprised occasionally, come and be a Support Worker at Eden Futures! You never know, you might just love it!

Enabling independence

Supported Living enables people to be supported in their own homes with the staff support.

• Live where they want
• Live with whom they want
• Lead the life they want

Promoting independence begins with person-centred support, identifying SMART (Specific, Measurable, Achievable, Realistic, Timely) outcomes that are measured and mapped to provide a visual representation of the achievement of outcomes. During the person-centred planning process, we create a support plan assessment which includes outcomes, communication needs and who Service Users want to support them.

If, during this review process with Service Users, it is identified that an outcome is not being achieved, the Support Worker and Service User work to identify why that is and break down the steps to achieving the outcome into smaller, more manageable stages which can be measured more frequently to improve experiences and outcomes.

Person-led support

The people we support are involved in the design of their service from the very beginning, including what they want their home to look like and how they want it furnished and who they want to support them. Each staff member in the organisation has their own One Page Profile which provides the Service User with information about their staff team, including their likes and dislikes, hobbies and favourite food.

Referrals often come from formal or secure settings, working with the individual and the commissioning body to develop packages that will meet people’s desired outcomes and increase their independent living skills. 24-hour care can be provided so there is someone always available and care packages can be increased or reduced to suit the needs of the people we support. Each person has a bespoke care package, tailored to meet their needs, which is reviewed on a regular basis.

As well as offering people support in their own homes, we can support people to gain and maintain their own tenancy within a shared house or single-person apartments.

Get in touch with the team to find out more.

Expertise in Delivering Support

Eden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose. We support people to be as independent as possible to achieve what they want to with their lives. Our support packages meet individual needs and range from a few hours a week to 24/7 care and support.

We provide a full care pathway from specialist support for individuals who have been discharged from hospital down to outreach support for individuals who are living on their own independently and require a few hours of support per week. We are able to support Service Users from the top of the pathway down to outreach support, empowering them to become more independent, learn new skills and grow in confidence.

The people we support are involved in the recruitment process, to ensure that they have control over who will be supporting them and encourage them to take positive risks which are supported by a robust quality framework. Their care package is tailored to meet specific needs that will fit in around their family, work and social well-being.