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Supporting people on their journey towards greater independence
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Providing high-quality, person-centred care that offers enablement for people with disabilities and support needs
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Promoting positive mental health and enabling individuals to live as independently as possible
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Using our experience and clinical expertise to help people achieve fulfilling and independent lives
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Supporting people on their journey towards greater independence
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Promoting positive mental health and enabling individuals to live as independently as possible
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Supporting people on their journey towards greater independence
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Health Investor Specialist Care Provider of the Year 2020
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Learning & Development Manager


Job description
Eden Futures supports people aged 18 and over who have learning disabilities, enduring mental ill health, autism and associated complex behavioural needs. We focus on increasing independence and empower individuals to gain or regain skills to help them live independently and recover from illness in the most unobtrusive and least restrictive manner possible.

Job Title: L&D Manager
Department: Human Resources
Reporting to: Head of HR
Hours: 37.5 hours per week
Salary: £30,000-£35,000
Car Allowance: £3,600

Location: Newark or home based with the flexibility to travel to all Eden Futures services within the UK as required. Regular visits to the Newark office will be required.

Job Purpose
As L&D Manager, you will be responsible for the development, delivery and compliance of the L&D within Eden Futures. Providing exceptional leadership to the L&D Team whilst developing strong relationships internally and externally to ensure we are delivering in line with the company requirements.

Main Duties:

Manage and develop the L&D Coordinator and work with them to review the internal processes and implement automation where possible whilst providing excellent internal customer experience
Line manager the Lead Trainer and work with them to ensure we are delivering the training programmes in line with the standards required
Accountability for course reviews, ensuring that the course “owners” are given advance notice of the review dates, capture changes and cascade any updated course material accordingly
Keep up to date with relevant legislation and implement changes to courses in line with these requirements
Ensure compliance in statutory and mandatory training requirements in line with the sector requirements including care certificate
Ensure employees receive accredited qualifications in line with their role (including Level 2, 3, 4 and 5 NVQ equivalent)
Development of direct reports in line with their personal development and performance management needs and carry out one to ones and appraisals in line with the timescales
Fully integrate with operations and spend time in services and attend operational meetings to ensure we are aligning L&D delivery to business needs
Ensure decisions are made based on accurate data analysis
Ensure there are regular audits carried out in relation to the delivery of courses as well as course material
Keep up to date with best practice within the social care sector and L&D industry to ensure we are applying best fit to the organisation
Have an excellent understanding of the course material
Chair action orientated monthly team meetings
Ensure that any changes, company updates or information is cascaded in a timely manner to the team
Produce monthly reports which will be submitted to the Head of HR whilst ensuring the KPI’s are being monitored through the month to monitor progress
Accountability for the relationship management of the L&D system and be the project lead for the implementation of any new systems
Manage the apprenticeship scheme ensuring we are maximising the opportunities within the business
Access funding for ad hoc training needs
Ensure we are optimising the capacity of the team
Overview of course feedback and ensuring actions are developed from this to maximise what works well and make improvements where necessary
Explore and recommend changes in relation to the use of technology and innovative ways of delivery training
Ensure complete familiarity with policies to ensure the training continues to align
Meet with the Director of Quality and Governance on a quarterly basis to review policy in line with training needs
Deliver training in line with the training plan (average 1 day per week)
Understand and fully embrace the company values, ensuring the L&D Team lead by example in all aspects
Build external relationships and networks to maximise opportunities for the business and team within L&D
With the HoHR, develop the L&D strategy and policies in line with the overall business objectives
Ensure that CPD requirements are complied with and regularly review the L&D teams’ CPD
Execute other reasonable tasks as dictated by the role

Experience in planning and delivery training within the care sector – Essential
Excellent understanding of the statutory and mandatory training requirements within the care sector – Essential
Experience in the design and implementation of face to face and eLearning training – Essential
A proven track record of managing and leading teams – Essential
Experience in the management of apprenticeship schemes – Essential
An operational knowledge of social care operations – Essential
Excellent organisational and communication skills – Essential
Strong IT skills, particularly Excel – Essential
DET/DTLLS qualification or equivalent (or working towards) – Essential
Previous experience of the implementation of an L&D MIS system – Desirable
Relevant experience working in an operational role within social care – Desirable
Driving licence (travel will be required to all services and offices on occasions) – Essential
Management/Leadership qualification -Desirable

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