Human Resources Manager


Job Title: Human Resources Manager

Hours: 37.5 hours per week

Salary Band: £30,000-£35,000 per annum plus car allowance

Location: Home based with the flexibility to travel to all Eden Futures services within the UK as required.

Job Purpose

This role will oversee the implementation and delivery of employee engagement from onboarding through to exit. This is a hands on, operational role which will require full integration into the operations and shared services teams to ensure we achieve a consistent approach to the employee experience for all staff.

Main Duties:

  • Analyse existing data and work with the Head of HR (HoHR) to develop the employee engagement strategy
  • Review the current candidate and employee experience and using this information to develop robust and deliverable improvements
  • Drive people centric and internal customer focus across all processes and programmes
  • Provide assistance and hands on guidance to managers to ensure we are implementing the processes consistently
  • Develop and monitor new KPI’s to monitor the performance of the processes
  • Oversee the onboarding experience for all new starters to ensure the induction plans are being implemented in line with the agreed process, ensuring all managers are equipped to implement an exceptional new starter process
  • Manage the L&D Coordinator and work with them to review the internal processes and implement automation where possible whilst providing excellent internal customer experience
  • Work closely with the recruitment team to and review processes in line with industry best practice so we attract the best possible candidates through proactive recruitment techniques. Once the role has been established, manage the Lead Recruiter and recruitment team to ensure we have a fully integrated process
  • Line manager the Lead Trainer and team of trainers to oversee the L&D processes
  • Manage employee engagement surveys and communicate actions and improvements in line with the results
  • Review exit interview/questionnaire documentation which will be produced by the HRO and review changes/improvements as required and follow up on actions as necessary. (The HR Officer will provide assistance with the analysing and follow up)
  • Develop and manage a mentor/buddy system across all services
  • Implement robust succession planning processes and oversee the implementation
  • Monitor the external company review process on external platforms
  • Oversee the accounts for our recruitment partners to ensure they are delivering in line with the service level agreements
  • Provide ER related advice/management as and when needed to support the additional HR Managers when required
  • Review the current induction processes, recommend improvements, and implement changes so they are fully integrated into the existing processes
  • Take ownership of given policies to continually review and improve on a regular basis
  • Review employee benefits programmes and recommend improvements where required
  • Be heavily involved with the Eden Futures Ambassadors and contribute to meetings and outcomes as and when required
  • Development of direct reports in line with their personal development and performance management needs

Requirements

  • Strong HR Management experience with a HR operational background and employee engagement and/or L&D bias
  • Excellent knowledge of employment law/legislation and keeps up to date with case law
  • Previous experience of providing practical and commercially focused advice to the operations team
  • Excellent organisational skills
  • Strong IT Skills, particularly Excel
  • Excellent leadership skills with a proven successful track record
  • Passionate about continuous improvement
  • Proven HR operational experience within a hands-on role
  • Flexibility in line with operational requirements
  • Change management experience
  • Experience of delivering exceptional a recruitment experience for candidates
  • Previous background of developing and implementing onboarding processes to deliver and exceptional candidate experience
  • Excellent interpersonal skills with the ability to provide hands on support across all levels of the organization
  • Previous experience of managing across a multisite HR service
  • CIPD qualified or qualified by experience (CIPD membership essential)
  • Professional manner, proactive and ability to coach and mentor
  • Proven track record of managing busy workload and priorities • Proven experience of delivering presentations/communications internally and externally
  • Proven ability to liaise with and manage external suppliers/customer relationships
  • Driving license and access to own vehicle for business use (car and mileage allowance)

Closing Date: 23rd October 2020

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